We Are Here to Help

The Centennial Lending team is acutely aware of the impact COVID-19 is having on our team, our partners, our customers, and our community. We want those who rely on us to know, we are continuously monitoring the evolving crisis and doing our best to respond accordingly. We remain committed to delivering innovative solutions and positive experiences as we manage the impacts of COVID-19.

Frequently Asked Questions

Hardship Support

Borrowers affected by hardship have a variety of options, including forbearance and modification. Please complete and submit our online contact form or email us at wehelp@centennial-lending.com if you are unable to make your next mortgage payment. A Centennial Lending representative will contact you within two business days to discuss your specific situation.

You may also call 800-569-4287 or click here to visit the Department of Housing and Urban Development to access additional information and resources.

Generally, you should apply for a forbearance of payment before the payment is due.  It takes 7-10 business days to evaluate and approve your forbearance request.  Centennial Lending understands we are dealing with extraordinary circumstances and will do everything within our power to assist you.

Your forbearance will take effect upon approval which generally takes between 7-10 business days from the time of application. Failure to submit your forbearance request in a timely manner may result in a delay in approval to the following payment due date.

We recommend borrowers utilize our online contact form or email us at wehelp@centennial-lending.com. Alternatively, you may call contact us 720-494-2740. Generally speaking, borrowers calling during normal business hours are able to speak to someone immediately

We value your business and recognize the challenges this crisis poses for our partners and borrowers. Please take care of yourselves and your families, and don’t hesitate to contact us via email or online contact form if you have questions or concerns.

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The service was excellent and responses were timely and accurate. Nice to do business with Centennial Lending.

Jared C.

Very professional and easy to work with. Great communicator and overly experienced.

Ramsey M.