It’s easy to overlook, but servicing really does matter. In fact, most borrowers don’t even consider who is responsible for servicing their loan until it’s too late; that moment when you have a question about a payment, an insurance claim, your escrow account, or taxes.
In many cases you’ll make the call and spend the next 10 minutes in a phone tree only to speak to someone who doesn’t know you, doesn’t know your loan, and isn’t empowered to actually help you.
It doesn’t have to be this way. Partnering with Centennial Lending ensures, that in most cases, your loan stays right here with the local folks who do know you and your loan. You can also rest assured that each and every member of our team is empowered to actually help you!